Returns and exchanges

Before you start

• You have 30 days from delivery.
• Items need to be unworn, unwashed, tags on, and in the original bag.
• We email you a prepaid label, and its cost comes out of your store credit or refund. Exchanges pay the label cost before the new size ships.
• A refund to your original payment also has a $5.95 return processing fee taken out. Store credit has no other fee.
• If your item arrived damaged or defective, or we sent the wrong item, the return is free.
• Final sale items are not eligible for return (markdowns or sitewide sales are final sale).
• Items that arrive worn or out of their packaging can’t be refunded.
• Orders shipped outside the US are final sale. If one arrived damaged or wrong, email support@wildwoven.com.